Find assistance with employment, language skills, education, transportation, and more to feel at home in Hamilton. The Newcomers in Hamilton Directory is a free, reliable source of information for newcomers.
Êtes-vous à la recherche de services en français ? Cliquez ici pour trouver ce que vous cherchez : http://destinationhamilton-ontario.ca/decouvrir-la-vie-en-francais/
Quick Guide: Service Providers in Hamilton
If you are a newcomer in Hamilton and are looking for supports, these organizations offer a range of services to help you settle in your new home. The list below includes brief information about organizations that offer newcomer-focused services in the city. Please contact them directly for information about specific programs and services.
Settlement Service Organizations

Immigrants Working Centre
Settlement supports – employment services – English language classes – financial support during COVID-19
Serving permanent residents, convention refugees/protected persons, refugee claimants (some services)

Wesley – Newcomer Services
Resettlement and settlement supports – temporary accommodation – needs assessment and referrals – information and orientation services – community connections
Serves government-assisted refugees

YMCA – Immigrant Settlement Services
Information and orientation – needs asset assessment & referral services – Bridge to Work Program in Childcare Industry – language assessment and referrals – school-based settlement support – professional mentorship matches – youth mentorship matches – Canada Connects social media matches – library-based English Conversation Groups – Newcomer Youth Centres – International Student Connect services
Language assessment at YMCA is the starting point for anyone wishing to access language classes.
Serves permanent residents and convention refugees (eligible for all services), refugee claimants, naturalized Canadian citizens, international students and temporary foreign workers (eligible for some services)

YWCA – Immigration and Settlement Services (JOIN Program)
Employment counselling – networking – needs assessment and referrals – information – recreation – mentorship – community connections – 2SLGBTQIA+ youth support – supports for immigrant women – gender-based violence – educational, experiential and art-based workshops
Serves permanent residents, protected person/convention refugee, a live-in caregiver with an approved work permit (Must identify as a woman, girl, 2SLGBTQIA+ youth or non-binary)
Services Supporting Newcomers

Centre de santé communautaire Hamilton-Niagara
Information and referrals for Francophone newcomers – housing help supports – job search – education and training
Serves Francophone newcomers

Collège Boréal Hamilton – Access Centre
Bilingual employment services – French and English language training (free child-minding for some language programs) – bridging programs for internationally trained Francophone professionals – academic upgrading – pre-apprenticeship
Serves permanent residents, convention refugees/protected persons, citizens (some services), refugee claimants (some services)

Compass Community Health
Primary care – health-related resources – mental health counselling – recreation – education supports – interpretation
Serves all persons

Hamilton Public Library
English Conversation Circles online – online tutoring – seniors’ online classes
Serves all newcomers with proof of permanent residency or convention refugee/protected person status

Hamilton Urban Core Community Health Centre
Primary care and community health programs – consumption and treatment services – cultural interpretation – immigrant and refugee support services – oral health care and chiropody – needle exchange – advocacy/information sessions – ID clinic – health card kiosk – parenting program – anger management program – arts and crafts – diabetes awareness program – homework club – counselling
Serves all persons

Micah House
Temporary accommodation – settlement counselling – information and referrals – connections to community
Serves refugee claimants

Mohawk College – Free Programs for Newcomers
English language classes – support to transition to postsecondary education – workplace preparation – mentorship opportunities – bridging programs
Serves permanent residents, convention refugees/protected persons

Open Homes Hamilton
Temporary accommodation – settlement counselling – information and referrals – connections to community
Serves refugee claimants

Refuge: Hamilton Centre for Newcomer Health
Primary care – specialty services – mental health counselling – transition services – interpretation
Serves newcomers to Canada (less than 5 years)